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Regulatory compliance can present many challenges, and citations for non-compliance can be costly. Understanding the Oregon Administrative Rules (OARs), knowing the trends for CBC citations, and being prepared for your community’s survey are all important keys to having a successful compliance outcome. Being proactive in your preparation for survey by incorporating quality improvement programs will improve your survey compliance and have a positive impact on quality of care for your residents.

This one-day seminar will teach participants how to proactively create a survey management program for their community and will provide tips for compliance. Quality improvement tools will be shared and the participant will leave this workshop with their own “survey file” and survey readiness action plan. At the end of this seminar, participants will:

• Discover a systems thinking approach and the “compliance framework” to help meet regulatory standards and move to a quality improvement culture
• Review the key OARs that are foundational to compliance and quality care
• Evaluate where to find CBC survey resources and the basic survey process
• Identify current survey trends and known strategies for managing the survey process
• Use the steps of the “compliance framework” to commonly cited issues and create strategies for implementing a plan in your community
• Apply post survey strategies for plans of correction or informal disputes