Register for the Upcoming ALF/RCF Rules Webinar

Register here.
When: February 26, 10:00 a.m. – 11:00 a.m.
Where: Virtual
CEUs: 1

Incident investigations are more than a regulatory requirement, they’re a powerful tool for improving safety, accountability, and quality of care. This webinar is designed for assisted living and residential care providers and will break down the state’s incident investigation requirements in clear, practical terms. Participants will explore best practices for conducting thorough investigations and learn how to move beyond “what happened” to understand why it happened. Through real-world examples, the instructor will walk through how to apply root cause analysis to identify system gaps, reduce repeat incidents, and strengthen team performance. Attendees will leave with practical strategies, documentation tips, and a repeatable approach to root cause analysis that supports compliance while helping prevent future incidents.